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MaryBCGAME

Community Manager
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Everything posted by MaryBCGAME

  1. Hi WIN10000, Thank you for sharing your journey with us. We deeply empathize with the challenges you've faced and appreciate your dedication as part of our community. Regarding your KYC and withdrawal concerns, we understand how frustrating this must be. Our KYC policies are in place to ensure compliance and security, but we’d like to help. Please share your BCGAME UID so we can review your case further. We’re also concerned about your support experience and will ensure our team addresses interactions with care and respect. Your resilience is truly inspiring, and we’ll do our best to assist you. Thank you for being part of BC.Game.
  2. yes that correct For every $500 wagered, $1 worth of BCD will be unlocked. Similarly, for every $1000 wagered, $2 worth of BCD will be unlocked.
  3. Hello, to reset your 2FA, please contact our support via email or chat here: [email protected]
  4. Hello, Thank you for being our valued VIP member and for your continued trust in our services. We sincerely apologize for the inconvenience you’ve experienced over the past few days. To help us address your issue promptly, could you please provide the following details: Your account UID or the email address used for registration. Details of your concern or the issue you’re facing so that we can handle it appropriately. We appreciate your patience and will immediately reach out to the relevant team to ensure this matter is resolved as quickly as possible. Thank you
  5. It has been mentioned that you need to contact our support team to resolve the issue. [email protected]
  6. There is no mod that can help with your issue. You can join our Discord channel and create a ticket there, please.
  7. We apologize for any inconvenience. Please send an email to [email protected] while you wait for a response from live support. Hopefully, this helps.
  8. Hi, welcome to BC.Game! You can start by trying demo mode for practice, especially for slot games, or use JB coins to explore risk-free. Feel free to join other players in the chat room to share experiences and strategies. Don’t forget to join our official Telegram group for updates, tips, and exciting events! HERE If you have any other questions, feel free to ask. Good luck and have fun!
  9. Hello, would you mind to share your UID please, gonna check it
  10. Hello Only Team CS can help with your isse, please be patient while waiting for a response from CS, due to the long queue
  11. Hello, thank you for your report kindly contact our support team to check please
  12. Kindly contact our support in site or can click help.bc.game
  13. Thank you so much for your enthusiasm and your thoughtful feedback! We completely agree that listening to our community is essential for BC's growth and success. Your points about the importance of clear communication around $BC’s purpose and value are spot-on. We're actively gathering input to fine-tune our approach and ensure that the BC experience truly reflects what our players want. We’re committed to making BC the best platform out there, not only by bringing innovative changes but also by staying closely connected to our community. Your insights are invaluable, and we’d love to hear more from you and other customers about what works well and where we can improve. Let’s keep building BC together! Viva la BC!
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